PRIVACY POLICY

Last updated: January 2025

At The Main Act, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us through our website, services, and communications. By using our website or services, you agree to the terms outlined in this policy.

1. Information we collect

We collect personal information that you voluntarily provide when you interact with us. This includes:

Personal information: Name, email address, phone number, mailing address, and other identifying information.
Payment information: If you enroll in our programs or purchase services, we may collect billing information. Payments are processed securely through third-party payment providers.
Usage data: Information about your interactions with our website, such as IP address, browser type, device information, and pages viewed.

2. How we use your information

We use the information we collect to:

Provide, improve, and personalise our services.
Process payments and manage enrollments in programs like Retirement by Design.
Communicate with you, including sending newsletters, updates, and promotional materials.
Respond to inquiries and provide customer support.
Analyse website usage to improve functionality and user experience.

3. How we protect your information

We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive information.
Secure servers and firewalls.
Regular security audits and updates.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Sharing your information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Service providers: Third-party vendors who assist in website hosting, payment processing, email marketing, and analytics.
Legal requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

5. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and allow us to personalise content and advertisements. You can manage your cookie preferences through your browser settings.

6. Your rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving promotional communications.
Request a copy of the data we hold about you.

To exercise your rights, please contact us at [email protected]

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Main Act
Email: [email protected]
Phone: +61 (0) 474 902 917

Thank you for trusting The Main Act with your personal information. We are committed to safeguarding your privacy and ensuring a positive experience with our services.